(587) 374-0791 534 23 Ave SW, Calgary
FAQ

Questions people ask before their first conversation.

If something isn't covered here, reaching out directly is always the easiest way to get a clear answer.


Getting Started

It's a short, no-obligation call to understand what's bringing you to us and what kind of support might fit — nothing more is expected of you than showing up as you are.

We don't operate a waitlist. Most people are able to book their first session within a day or two of reaching out.

No referral is required to begin therapy. Psychiatry and rTMS each have their own referral requirements — see below for details.

Insurance & Fees

Many extended health plans cover registered psychologists and social workers. We provide receipts you can submit directly to your provider — see Rates & Policies for details.

Details are outlined on our Rates & Policies page. If anything is unclear, we're glad to walk through it with you directly.

We understand that life happens. Our cancellation window is outlined in our policies — reaching out as early as you can helps us offer that time to someone else.

During Therapy

We work with adults and adolescents navigating anxiety, depression, ADHD, OCD, family and relationship challenges, life changes, and many other concerns.

It depends entirely on the person and what they're working through. Some people come for a focused number of sessions; others build a longer relationship with their therapist. We check in regularly on what's working.

Yes. Fit matters more than momentum. If a different clinician seems like a better match, we'll help make that transition simple.

Only with your consent. When you're comfortable with it, our clinicians collaborate directly so you don't have to repeat your story or manage the coordination yourself.

Assessments

We currently offer ADHD Diagnostic Assessments for ages 18 and older.

rTMS

rTMS stands for repetitive transcranial magnetic stimulation. It's a non-invasive treatment that uses magnetic pulses to stimulate areas of the brain involved in mood regulation, offering relief for people whose depression hasn't responded fully to therapy or medication alone.

No — rTMS has been available in Canada since 2002, and has been studied and refined for decades. It's a well-established, evidence-based treatment rather than an experimental one.

An initial consultation with one of our clinicians is the best way to find out — particularly if medication or therapy alone haven't offered enough relief.

Most people describe it as a tapping sensation rather than pain. Our clinicians will walk you through exactly what to expect before your first session.

Most clients complete a full protocol over 35 sessions. Your clinician will confirm what's right for you during your initial consultation.

Not necessarily — most clients benefit from occasional maintenance sessions afterward. Your clinician will help you determine if and when that's needed.

Coverage varies by provider, so we recommend checking directly with your insurance company to confirm what's included under your plan.

Yes. rTMS requires a referral from your family doctor before beginning treatment.

Psychiatry

Psychiatric care at Lawson Collab is available to clients who are already working with one of our therapists or receiving rTMS treatment with us. If you're not yet connected with us, a complimentary consultation is the best place to start.

Still Have Questions?

A short conversation usually answers more than a page ever could.